Terms & Conditions

    Last Updated: October 2026

    1. Overview & Agreement

    By enrolling in any program, membership, or challenge (including the 6 Week Challenge, corporate trials, or small group personal training) with NV2 Fitness ("we", "us", "our"), you agree to comply with these Terms & Conditions.

    2. Memberships & Payments

    • Payments for memberships, packages, and upfront challenges are processed securely via our merchant system (TeamUp / Stripe).
    • Recurring memberships automatically renew on your scheduled billing cycle until canceled according to your specific notice period.
    • Prices are subject to change with 30 days prior written notice.

    3. Session Booking & Cancellation Policy

    • All sessions must be booked in advance through our official booking app (TeamUp).
    • If you cannot attend a scheduled session, please cancel as early as possible so other members have the opportunity to book.
    • Persistent late cancellations or non-attendances may affect session availability during high-demand peak times.

    4. Health, Safety & Physical Activity

    Participation in physical exercise carries inherent risks of injury. You agree to:

    • Complete a Physical Activity Readiness Questionnaire (PAR-Q) or health declaration prior to starting training.
    • Inform NV2 Fitness coaches immediately of any changes to your physical health, medical conditions, injuries, or pregnancy.
    • Follow all safety instructions given by the coaching staff at all times.

    5. Guarantee & Refund Policy

    Any trial, challenge, or membership guarantee is valid only when all challenge criteria (e.g. attending minimum weekly sessions, completing check-ins, and following nutrition guidance) are fully met.

    6. Contact Information

    NV2 Fitness
    Units 3 & 4, Great North Road, Muir of Ord, IV6 7UA
    Email: info@nv2fitness.com
    Phone: 07949 214404

    NV2 Fitness